eBay encourages sellers to clearly describe the item and terms of shipping and delivery in their listings to avoid possible confusion.
A shipping and handling fee can cover the seller's reasonable costs for mailing, packaging and handling the item. However, shipping and handling fees may not be listed as a percentage of the final sale price.
When a bid is placed, the bidder is entering into an agreement with the seller to purchase the item, which most often means incurring reasonable shipping charges that may also include handling fees.
In the case of disagreements between buyers and sellers regarding shipping charges, eBay encourages the parties to try to work the matter out.
Violations of this policy may result in a range of actions, including:
Listing cancellation
Limits on account privileges
Account suspension
Forfeit of eBay fees on cancelled listings
Loss of PowerSeller status
Lelong has similar policies as well.
Monday 5 June 2006
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