I came across this very interesting online store that specializes in car and automobile radiators for all makes and models. It has a very simple and easy to navigate layout. Everything is categorized so one can't get lost surfing Radiator.com
I tried out the website and found it to be very intuitive. I selected Ford radiator and was connected to live chat. I think this live chat is not manned by a human because when I was distracted, he kept talking but he was helpful in getting me a quotation even though he may be computerized.
I then checked out Honda radiator. This time, I was asked to select my model, followed by year, engine type and transmission. I was then told that there are ZERO units available and given a toll free number to call or I could be connected to live chat to speak to one of the techs.
I really felt that I was attended to by a real person even though it may be just a program. This interactive website is what we online store proprietors should emulate as it creates a sense of friendliness.
I tried out the website and found it to be very intuitive. I selected Ford radiator and was connected to live chat. I think this live chat is not manned by a human because when I was distracted, he kept talking but he was helpful in getting me a quotation even though he may be computerized.
I then checked out Honda radiator. This time, I was asked to select my model, followed by year, engine type and transmission. I was then told that there are ZERO units available and given a toll free number to call or I could be connected to live chat to speak to one of the techs.
I really felt that I was attended to by a real person even though it may be just a program. This interactive website is what we online store proprietors should emulate as it creates a sense of friendliness.
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