It is surprising that there are still Sellers who are trusting enough to ship an item out before verifying payment receipt. Personally, I always verify it first then only pack and ship. In the early days, I pack the item as soon as it has been won, but I was made to wait for ages for payment which never arrived, and the item still wrapped, that I changed my way of doing things.
I understand that sometimes it is not easy to verify payment despite having online and phone banking. I have experienced system breakdown on Maybank2u which made me go to the bank physically to check.
Sometimes my buyers make payment to my other bank account with CIMB, which does not have online banking facilities and I also have to go and check physically.
In such cases, I would wrap the package first, then off to the bank to verify payment receipt and then to the post office if payment is already in.
There are sometimes people who take advantage of the Seller's trust by asking for the package to be shipped first, but that shouldn't be the way. If both parties follow the proper procedure, there will be less misunderstanding.
I understand that sometimes it is not easy to verify payment despite having online and phone banking. I have experienced system breakdown on Maybank2u which made me go to the bank physically to check.
Sometimes my buyers make payment to my other bank account with CIMB, which does not have online banking facilities and I also have to go and check physically.
In such cases, I would wrap the package first, then off to the bank to verify payment receipt and then to the post office if payment is already in.
There are sometimes people who take advantage of the Seller's trust by asking for the package to be shipped first, but that shouldn't be the way. If both parties follow the proper procedure, there will be less misunderstanding.
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