Unreliable Pos Malaysia Website | Ramblings of an e-trader

Wednesday, 11 April 2007

Unreliable Pos Malaysia Website

Online Sellers have been complaining of the unreliability of Pos Malaysia's website, particularly tracking services for Poslaju, Pos Ekspres and Pos Daftar. Personally, I have also experienced the problem where the status of my packages were not updated.

What is the purpose of having a website when the information is not updated and for something as important as parcel tracking when the system is down, one questions why they even bother to maintain a website that is never maintained, do you get what I'm saying?

Sometimes Buyers turn around and accuse Sellers of fraud when they check their status and could not find a trace at all. And in extreme cases, there are unscrupulous Buyers who have already received the item but claims of not receiving anything because the website is not showing that the item has been delivered.

In disputes like this, it is best to give Pos Malaysia a call. The telephone numbers for Poslaju Call Centre are 1-300-300-300 or 03-55691917.

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