PayPal, Wait Till When? | Ramblings of an e-trader

Thursday, 17 May 2007

PayPal, Wait Till When?

I got impatient with PayPal this morning and decided to follow up on their reply. I know the issue is not resolved and yet I wrote in wanting to know when we will be able to get on with our PayPal lives as usual.
Hello my name is Annie, I will be happy to assist you with your question regarding your PayPal account.

We apologize for the delay in responding to your service request.

Sorry, it is a system error occurs recently, we are dealing with this issue now, please wait.

Thanks again for contacting us, and thank you for being part of the PayPal community.

Sincerely,
Annie
PayPal Global Services
PayPal, an eBay Company
What I got was a reply asking me to WAIT. Wait till when? No time frame was given. And this doesn't sound good. I believe one should fix a time frame to have something achieved, or there will be no goal.

If you fail to achieve the desired results within a reasonable time frame, then roll back your program!

Shall I wait or jump to the competitor already?

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