Relenta CRM 2.0 Customer Relationship Management | Ramblings of an e-trader

Thursday, 3 May 2007

Relenta CRM 2.0 Customer Relationship Management

I recently came across a customer relationship management software that is very simple to use, by my standards. All along, CRM projects have failed to take off because there is no email integration in the application and the application is too complicated to use.

When there is no email integration, vital information resides in another application and it does not make sense to have two applications when it could be easily be integrated into one application.

The old CRM applications were difficult to use to say the least. It is so complicated that staff has refused to use it and it becomes redundant.

Relenta CRM 2.0 application is like a
Contact manager which manages email messages, contacts, documents and activities of each customer. This is a great nifty tool that can be set up and use within five minutes of signing up with Relenta.

Relenta is offering a free no time frame trial offer to anyone who would like to try it out for free or try one of the playing plans whereby if you cancel within the thirty days, you will not be charged.

I think that small business owners who are finding it increasingly difficult to manage customer relationship should consider switching to Relenta CRM 2.0

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