A couple of nights ago, I went to a shop as I wanted to buy something. I reached the shop at 8.30pm as I thought that they are closing at 9pm but little did I know that they open up till 8pm only, which is very early. I specifically went there to buy something as they were having a sale for three days from 3pm onwards.
When I reached the shop, it was already closed but there were plenty of staff inside, maybe they were wrapping up the days' earnings.
So I called them on the phone and told them I wanted to buy something and asked if they could open up for me. They said they can't because the cashier is already closed and to come another day.
You see, back in the old days, a customer is a customer no matter what time he turned up and a transaction would have been done. Everything was done manually and receipts were issued by hand. There was no such thing as the cashier closing because the boss was the cashier!
But now that business is more advanced and everything is done electronically, they can't even do business once the cashier is closed for the day. Where is the logic?
When I reached the shop, it was already closed but there were plenty of staff inside, maybe they were wrapping up the days' earnings.
So I called them on the phone and told them I wanted to buy something and asked if they could open up for me. They said they can't because the cashier is already closed and to come another day.
You see, back in the old days, a customer is a customer no matter what time he turned up and a transaction would have been done. Everything was done manually and receipts were issued by hand. There was no such thing as the cashier closing because the boss was the cashier!
But now that business is more advanced and everything is done electronically, they can't even do business once the cashier is closed for the day. Where is the logic?
2 comments:
It's not so much as the technology that's at fault here.
It's all in the mentality of the person running the business. A classic case of rigid thinking, and choosing the path of least resistance.
They should've noted the sale/s down somewhere and key it in tomorrow morning.
Hi Valeron!
Thanks for visiting and leaving a comment.
Thanks for your input. I thought I would get slammed by readers for turning up late at the shop lol
It's true that they could enter the sale on the following day.
Anyway, I bought my item from another shop =)
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