Lelong's Auction Check Out Upgraded | Ramblings of an e-trader

Tuesday, 25 September 2007

Lelong's Auction Check Out Upgraded

Lelong recently had an upgrade to their checkout system where at the close of an auction, the Buyer confirms shipping address while Seller confirms shipping charges. After that Buyer has to make payment as usual but after making payment, Buyer has to update the Lelong system and is required to submit the screenshot or scanned copy of the payment receipt or at least copy the details to the relevant box.

Once this is received, Lelong system will shoot an email to the Seller and Seller then ships out the item.

At the moment, I do not see the point of letting Lelong know the details of the transaction UNLESS there is a dispute. Letting Lelong know, is not as if that Lelong can confirm if the payment has been received or has cleared, right?

And this is may pose as a problem to some Buyers who may not be able to scan the receipt or copy the details if they do not have access to the internet.

I am saying so through experience and many of my trades were closed successfully via SMS and I do not even require my Buyers to show proof of payment. So I really don't see the point of this upgrade.

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