Monday, 22 October 2007

PayPal - A Step Backwards Revisited

Just when everyone was cheering about the ability to finally withdraw their PayPal funds, albeit to a Visa-brand credit card, debit card or prepaid debit card only, today, I logged into my PayPal account to be greeted with this message:

I do not know why there has to be a delay when PayPal has always had our transactions instantly reflected in our only statement. As a user, I find it very troublesome not to be able to track my transactions instantly. It certainly does not help that the balance will reflect the true amount, though. This means that the account will not be in sync.

Can you imagine receiving an email alert of payment made into your account, and then going to your account to make sure if the funds are really in there only to be greeted with an old statement?

Worse of all, PayPal did not stipulate the time difference to expect the statement to be updated. Shall I check back an hour later or a day later? Meanwhile, there would be other on-going transactions that are not recorded in my statement in real time.

How confusing can that get?

Posted by CyberPartyGal at 9:42 pm