Yesterday, I made three telephone calls to three different companies. I wanted more information on certain products that they are selling. However, they were unable to let me know what I wanted to know and said that they will call me back later in the day with the information.
I left them my name and contact number and expected to hear from them later in the day but they did not return my call with the information that they promised.
I am very surprised, actually. I wonder if these people are in business or not. If tell a potential customer that you will get back to her later in the day, then do it. It is fine if you do not have the information yet, but what is so difficult to just pick up the phone and call up to let her know that the information is not available yet?
This is not the first time actually. I have come across many such cases and it keeps me wondering if they want my business. If it would be this difficult to communicate with them should we do business in the future.
I left them my name and contact number and expected to hear from them later in the day but they did not return my call with the information that they promised.
I am very surprised, actually. I wonder if these people are in business or not. If tell a potential customer that you will get back to her later in the day, then do it. It is fine if you do not have the information yet, but what is so difficult to just pick up the phone and call up to let her know that the information is not available yet?
This is not the first time actually. I have come across many such cases and it keeps me wondering if they want my business. If it would be this difficult to communicate with them should we do business in the future.
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