I actually did not want to write about this because I feel bad to give them a bad name through my blog but I have given them a chance already and once is enough, I guess.

You see, Cold Storage bakery has two refrigerators and I see that they kept cakes there which are already full of fungi. As a mystery shopper, I know that retailers and stores are not supposed to keep moldy or expired food in full view of customers. They could hide the food in a corner of the fridge if they need to use the fridge to store these food but not place them right smack in front of everyone who shops there.

So I told the staff to remove the food as it is very unsightly and may even cause contamination, after al mould travels through air, right? They told me that these are just for display and not for sale. Still ….

So on the second day of Chinese New Year, I decided to give them a call. I remember what day it was exactly because I was so free as I didn’t have to work and I wondered if the office of Cold Storage already opened after the Chinese New Year holidays.

One Malay lady answered my call and accepted my feedback and said that they will have the moldy cakes removed promptly. I visited Cold Storage a couple of days later and sure enough, the bad food was gone.

Recently, I went to Cold Storage again and there were moldy cakes once again. Gosh, I am not going to give them a call again because no, I am not that free!