What happens when an item that you have bought online is not as described? If you have shopped online often enough, you would have been faced with this situation before. I know I had, once too often too.
Actually, if you think that you could confront the seller, I think you wouldn't achieve much success. After all, if the seller is genuine, he/she would list out all the defects of the item in the description and not send something to you that you do not know of. I think it's perfectly all right to tell things as they are. I know it's going to be difficult to sell but then there MAY be buyers for a defective item too! But of course, you would not get premium price for that!
If an item you bought through eBay is not as described, you can report the matter to eBay Support even though they may need you to send the item back to the Seller at your own cost, pretty ridiculous if you as me, and also make a claim by going to the Resolution section. You will also have to log into your PayPal account and request for partial refund.
How effective this will be depends on individual case. For me, sometimes, I take the loss as a lesson.
Actually, if you think that you could confront the seller, I think you wouldn't achieve much success. After all, if the seller is genuine, he/she would list out all the defects of the item in the description and not send something to you that you do not know of. I think it's perfectly all right to tell things as they are. I know it's going to be difficult to sell but then there MAY be buyers for a defective item too! But of course, you would not get premium price for that!
If an item you bought through eBay is not as described, you can report the matter to eBay Support even though they may need you to send the item back to the Seller at your own cost, pretty ridiculous if you as me, and also make a claim by going to the Resolution section. You will also have to log into your PayPal account and request for partial refund.
How effective this will be depends on individual case. For me, sometimes, I take the loss as a lesson.
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