A deaf woman, Melissa Earll, is taking eBay to court for violating disability laws with their phone verification system in place which caused her to not able to register herself with the website as a seller. Melissa has plans to sell rare books on eBay that she has collected over the years.
However, since 2008, she has been trying to register with eBay and couldn't verify herself over the phone. Melissa also alleges that she had reached out to eBay with her predicament and was told that there is not other way to get her verified but through the phone and she was told that she could get a hearing person to help her out with that.
Melissa Earll thought that it was not a solution at all and in fact felt offended but that suggestion because she lives alone. She thought that it was demeaning to have to get someone else to help.
It would be interesting to see how this lawsuit would turn out. I am sure that with a web company that's over ten years, there had been plenty of people with various forms of disabilities using the website.
However, since 2008, she has been trying to register with eBay and couldn't verify herself over the phone. Melissa also alleges that she had reached out to eBay with her predicament and was told that there is not other way to get her verified but through the phone and she was told that she could get a hearing person to help her out with that.
Melissa Earll thought that it was not a solution at all and in fact felt offended but that suggestion because she lives alone. She thought that it was demeaning to have to get someone else to help.
It would be interesting to see how this lawsuit would turn out. I am sure that with a web company that's over ten years, there had been plenty of people with various forms of disabilities using the website.
0 comments:
Post a Comment