Last week, I received a call from a call centre that has been commissioned by Ace Synergy Insurance to offer a medical-cum-accident insurance plan to selected BonusLink members. Since I do not have any insurance at all, I was interested. Actually, I have wanted to subscribe to an insurance plan for a long time now but since I am unable to do my research or talk to insurance agents, I have procrastinated.
Since this was offered to me, I decided to hear the caller out. While I have to say that I eventually subscribed to Ace Synergy's THC insurance plan, I do not like the way that this business was conducted. Sure, I have no problems with the 100% phone binding clause but although I asked for the web address of Ace Synergy Insurance and it was provided for me, there was no information on Triple Hospital Care insurance plan.
I also requested for a copy of the policy before I commit to the plan but it was not provided for me. I wanted to call in to verify that they are legitimate since I have to disclose my credit card details over the phone which I am not comfortable with but was told that the call centre only serves outbound calls.
Only after I have agreed to subscribe to the insurance plan, like I said, I was ready for one but just never found the time yet, was I provided with the toll free number of Ace Synergy Insurance. Anyway, I am still waiting for my Master Policy, then only will I know for sure what insurance I have bought!
Since this was offered to me, I decided to hear the caller out. While I have to say that I eventually subscribed to Ace Synergy's THC insurance plan, I do not like the way that this business was conducted. Sure, I have no problems with the 100% phone binding clause but although I asked for the web address of Ace Synergy Insurance and it was provided for me, there was no information on Triple Hospital Care insurance plan.
I also requested for a copy of the policy before I commit to the plan but it was not provided for me. I wanted to call in to verify that they are legitimate since I have to disclose my credit card details over the phone which I am not comfortable with but was told that the call centre only serves outbound calls.
Only after I have agreed to subscribe to the insurance plan, like I said, I was ready for one but just never found the time yet, was I provided with the toll free number of Ace Synergy Insurance. Anyway, I am still waiting for my Master Policy, then only will I know for sure what insurance I have bought!
2 comments:
i enroll too..but after comparing..its very expensive compare to other company
hi ace insurance...i am zahari bin ini.....iwant 2 know....how too collect my rebate from your company for this year???can't you call me at no 0168564360......that is my new no.....thank you
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