PayPal Fatal Failure | Ramblings of an e-trader

Tuesday, 29 June 2010

PayPal Fatal Failure

Although this didn't happen to me personally, perhaps I didn't log in to PayPal at the time there was a glitch, a couple of friends informed me that they were shocked to see that there was "fatal failure" when they tried to log in to PayPal a few days ago. PayPal seemed fine after a while and I have also logged in to my PayPal account without this issue so I think the problem has been fixed.

The problem is that once again, PayPal did not report that they were facing an issue and that some users may be affected. The company, once again, failed to reassure users that everything is OK and that our PayPal accounts will be accessible soon.

PayPal, like a bank, should be more responsible in keeping customers informed since money is very sensitive and people will panic if the website doesn't work as it should, don't you think so?

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