BUSINESSES NEED HELP WITH THE ENGLISH LANGUAGE

WhiteSmoke announces the addition of Top Expert Forum to its solutions Both online and mortar-and-brick businesses increasingly find English indispensable. Fortune 500 Companies spend $6 Billion a year to teach employees basic English, according to one recent report.

A research study concluded that poor English disturbs the large English-language customer base for outsourced customer services more than a lack of knowledge or poor service. Those service companies have started to rely on written English to avoid misunderstandings due to spoken English.

Nearly every business in the global marketplace increasingly relies on written English. WhiteSmoke, the best on-line writing software to help employees and employers improve their English, has just added to its suite of writing solutions Top Expert, an online forum to provide quick answers about English from experts in writing.

WhiteSmoke's new Top Expert Forum provides users the opportunity to get top-quality online help on: basic English grammar; English vocabulary, idioms and synonyms; verbs and tenses; and punctuation; among other topics. There are also areas for users to provide each other support and feedback on their own writing, to offer templates to each other, and to share solutions.

Top Experts are mother-tongue English speakers, former professional English teachers who know well how to help others with writing. WhiteSmoke employs linguists, former college writing teachers, former high school English teachers and other well-trained professionals to assure that its software and its Top Expert Forums provide the most professional and best English writing help possible.

"English has become the lingua franca of globalization," says Hilla Ovil-Brenner, WhiteSmoke's CEO. "Our software has been designed to help users get their message across effectively. The new Top Expert Forums provide additional support for sticky writing situations."

Created in 2002, WhiteSmoke has developed a unique suite of tools to both improve English grammar and mechanics and to enhance writing with vocabulary suggestions, adjective and adverb prompts, and a comprehensive online database of idiomatic English. Its specialized dictionaries and thesauri cover business writing, medical writing, legal writing, and creative writing. New dictionaries offer distinctive translation tools.

The software, offered for sale in 2006, has been well received world-wide and garnered excellent coverage in the media. A surprise market, however, has been the U.S., where native speakers of English seek to improve their writing. WhiteSmoke's powerful software uses artificial intelligence to scan, sort, and store large amounts of written English.

However, as effective as the software is in suggesting correct grammar or style enhancements, users still wish on occasion to consult an expert. That's why WhiteSmoke now offers Top Expert Forum.