It is very important to stand by your word in business. If you have misquoted a price, I feel that it is important to stand by it, even if it causes you to lose money. If you go back on your word, your customer may go through with this transaction, but this is not the way to build his trust and you can be sure that is the last time you will see him.
Therefore, think carefully before you reply an email with a quotation if you are unsure.
I have come across people who will write something in an email and before you have the chance to reply, they will shoot you another email with an amended price. I feel that this reflects badly on your business acumen and will only tarnish your reputation.
If you have made a mistake on your pricing, let it be. It may cost you money ONCE but the reputation is LIFETIME.
Therefore, think carefully before you reply an email with a quotation if you are unsure.
I have come across people who will write something in an email and before you have the chance to reply, they will shoot you another email with an amended price. I feel that this reflects badly on your business acumen and will only tarnish your reputation.
If you have made a mistake on your pricing, let it be. It may cost you money ONCE but the reputation is LIFETIME.
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