eBay Boots Under Performing Sellers | Ramblings of an e-trader

Friday 5 November 2010

eBay Boots Under Performing Sellers

As a seller on eBay, it's very disconcerting to read that a number of long-time eBay sellers have been given the boot, Thursday, and restricted from selling on the eBay marketplace because, according to eBay, they are under performing, using DSR as a basis.

Although I have always maintained that eBay is just one venue that sellers could sell online, and if sellers are not comfortable with selling on eBay, they could set up business elsewhere, I think that by booting out sellers because of something as vague and non-transparent as DSRs that could be easily manipulated, even jeopardised by buyers, eBay has certainly gone too far.

Mind you, some of these affected sellers are sellers who have used eBay successfully for the past ten years. I am sure they know what buyers expect, what the marketplace wants and how to run a successful business online. Still, having a number of 1s and 2s on their DSR for shipping, through no fault of their own, could shockingly pull down one's overall DSR rating, and worse, overturn one's rice bowl!

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