A couple of months ago, I wrote about the DVD movie vending machine business and how my sister has been renting movies from such machines in her neighbourhood for only US$1 per DVD. I think that this is for a day's rental.
Defaulting in returning the DVD by slotting it into the machine would cause her credit card to be charged US$25, which is the price one pays if buying from a movie store, including sales tax.
However, the other day, she rented eight DVDs at US$1 per piece as she was on holiday and wanted to put herself through a movie marathon but discovered a little while later that she was charged US$38 instead of just US$8! That's an extra US$30!
I told her to stop payment because it's an incorrect amount charged but she said that it's automatic payment and that the money is already deducted. I suggested that she claim from the DVD vending machine company but she said there is no proof since the machine does not issue any receipt.
Wow, I think that this is a daylight robbery! How could they not issue a receipt like an ATM does? What claim does a movie renter have if something goes wrong? Of course, my sister is not able to do anything but to rent expensive DVDs this time. However, you can be sure that she will no longer patronize such DVD vending machines again!
GGrrrr I feel for her!
Thursday, 11 September 2008
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